Free Support Services
Pabodie Design Studios will provide. free of charge, support for your web hosting. Most support questions or problems can be answered in our FAQ availalbe in our client account portal. If your question is not answered there, or to request additional support please contact our office via your client support portal or call us at 419-433-4772.
Please also review our Hosting Terms of Service.
Free Support Services are defined by:
- Assistance with setup or basic operation of applications or scripting provided as a part of your hosting service. (Cpanel interface, Web Statistics, etc.)
- Information regarding the required paths or availability of services to run applications or scripting you wish to install.
- Problems or errors with FTP, HTTP, SMTP, POP, IMAP or mySQL services.
- Assistance with initial setup of your email application.
Telephone Support: 9:00am - 5:00pm Monday-Friday 866.570.6038
PDS Client Portal Ticketing system: Available 24/7. Hosting support tickets are responded to 7 days per week, 7:00am - 7:00pm